Details
Audio Visual Onsite Support Team Member – Sydney
About the Role:
We are looking for a fulltime Audio-Visual Onsite Support team member with excellent communication skills and proficiency in troubleshooting to be situated at one of our client’s premises in Sydney CBD.
Requirements for this role:
- Great work attitude and excellent interpersonal skills
- Ability to acknowledge and interact with the client while maintaining a pleasant and professional image and attitude.
- Respond quickly to questions and requests and handle service problems politely and efficiently.
- 1- 2+ years’ experience in similar onsite concierge role within the audio-visual industry favourable
- Thorough and systematic approach to problem solving.
- Pro-actively identify potential issues and provide solutions to client concerns.
- Set up and pack down of client events and client video conferencing systems.
- Strong knowledge of a variety of audio-visual systems and technology
- Ability to configure, evaluate, upgrade, repair, test and troubleshoot quickly and under pressure whilst in client events
- The ability to read and understand technical specifications and system schematics
- Capable of creating and maintaining documents and tracking logs, and enhance the overall activities for conference rooms and shared spaces technology equipment and systems
- Provide system operation and familiarisation training for new users
- Conduct preventive maintenance and complete SLA reporting
What’s on Offer
- Full time position Monday – Friday 8am – 4pm (40 hours a week)
- Company phone and laptop
- Competitive remuneration package
- Long term career potential
- Role based in Sydney CBD
To Apply:
If this sounds like the role for you, please email your resume kayla.christopher@sks.com.au
We encourage applications from people of all ages, nationalities, abilities and cultures – including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people living with disability.